VH | VortexHosting

1. Introduction

This privacy policy describes how we collect, use, and protect the personal data of users who use our hosting services and related platforms. The goal is to ensure transparency and compliance with Regulation (EU) 2016/679 (“GDPR”).

2. Data Controller

The data controller is VortexHosting, contactable at the email address hosting@vortexmc.it.

3. Types of Data Collected

While using our services, the following personal data may be collected:

Full name
Email address
Billing and payment information
IP addresses and access logs
Technical data related to hosted servers and domains

4. Purpose of Data Processing

Data is processed for the following purposes:

Providing and managing the requested services;
Handling billing, support, and technical assistance;
Preventing abuse, fraudulent activities, or security breaches;
Complying with legal and tax obligations.

5. Data Retention

Personal data is retained only for as long as necessary to provide the service or fulfill legal obligations. After the retention period, data is securely deleted.

6. Data Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or destruction. Access to data is granted only to authorized personnel.

7. Data Sharing

Data may only be shared with external parties collaborating on the technical and administrative management of services, such as infrastructure providers, payment systems, or technical support, always in compliance with GDPR and under confidentiality agreements.

8. User Rights

Users may exercise the following rights at any time:

Access, rectify, or delete their data;
Restrict or object to data processing;
Data portability to another controller;
File a complaint with the Data Protection Authority.

9. Cookies and Logs

The website uses technical cookies to ensure proper functioning of pages. Anonymous analytics cookies may also be used for statistical purposes, without personal tracking.

10. Changes to the Privacy Policy

This policy may be updated at any time. Users will be informed via the website or email in case of substantial changes.

11. Contact

For questions, clarifications, or to exercise your rights, you can contact:
hosting@vortexmc.it