Terms and Conditions of Service

Accessing and using our services implies full acceptance of these Terms and Conditions (“Terms”). Please read them carefully before registering or purchasing any service.

1. Registration and Account

To use our services, you must create a personal account. Users agree to provide accurate and up-to-date information and to keep their login credentials confidential. Users are responsible for all activities performed through their account.

2. Services Offered

We offer hosting solutions and virtual servers. Each service is described in detail on its respective webpage, and provision is subject to resource availability and the technical specifications indicated at the time of purchase.

3. Permitted Use

Services must be used exclusively for legitimate purposes. It is prohibited to:

• Perform or facilitate cyber attacks (DDoS, brute force, intrusions).
• Distribute malware, viruses, or harmful content.
• Host illegal, defamatory, discriminatory material or content that infringes third-party rights.
• Engage in phishing, spam, or digital fraud activities.
• Excessively use resources or automate requests to the infrastructure without authorization.

Violations may result in suspension or immediate account termination, without notice or refund.

4. Payments and Renewals

All services are paid and must be settled in advance. Renewals occur automatically at the end of the term, unless the user cancels in advance. Payment can be made using the methods indicated on the checkout page.

5. Refund Policy

A full refund can be requested within 7 days of the first purchase, only for the first order and not for renewals. No free trial periods are provided.

6. Intellectual Property

All content, texts, logos, images, and software on the site are protected by copyright and remain the property of their respective owners. Reproduction, distribution, or modification without written consent is prohibited.

7. Limitation of Liability

Services are provided “as is.” We are not responsible for interruptions, data loss, malfunctions, or indirect damages resulting from improper use of the services.

8. Support

Technical support is available via email or ticket system to resolve issues related to purchased services.

9. Changes to the Terms

We reserve the right to modify these Terms at any time, with prior notification to users. Changes will take effect on the date indicated in the notice.

11. Contact

For any clarification or support requests, you can write to: hosting@vortexmc.it